About

IMPORTANT UPDATES ● New clients: Please text me directly before booking. This helps ensure you select the correct services and that enough time is reserved for your appointment. ● I am no longer accepting new men’s haircut clients or children under 10 years old. ● Cancellation Policy Update: If you are booked for a color service and choose to switch to a significantly shorter service (such as a haircut only) at your appointment, it will be treated as a cancellation within the 24-hour window. You will be charged 50% of the originally booked services in addition to the cost of the service received that day. ABOUT ME Welcome! I’m Chanelle, a professional hairstylist since 2017 specializing in dimensional color, customized blondes, rich brunettes, and vibrant coppers. I also offer precision haircuts and advanced color services. My passion is creating beautiful, personalized looks that enhance your natural style while delivering a luxury salon experience. ONLINE BOOKING For standard services, please use my online booking system. If you’re interested in a color correction or major transformation, please text or email a current photo of your hair along with inspiration photos so I can accurately assess timing, technique, and pricing. CANCELLATION LIST If you don’t see an appointment time that works for you, feel free to reach out by text or email. I maintain a cancellation list and will do my best to accommodate you whenever possible. I look forward to welcoming you to my chair! ***POLICIES*** EXTRA GUESTS & CHILDREN To ensure everyone’s comfort and safety, we ask that children and additional guests not accompany you unless they are receiving a service. Salon tools and chemicals can be hot, sharp, and potentially dangerous. INCLEMENT WEATHER I reserve the right to reschedule appointments due to severe weather conditions. If necessary, I will contact you directly and work to rebook your appointment as close to the original date and time as possible. FAQ’s “Hi I’m feeling sick, but it’s after the 24-hour cancellation window. What should I do?” Please cancel your appointment. Protecting the health of all clients and preventing illness is important. Contact me by phone, text, or email as soon as possible. “Should I wash my hair before my appointment?” For color services, please avoid washing your hair immediately before your appointment, as this can increase scalp sensitivity. If your hair has heavy product buildup, root spray, or has been several days since your last wash, a gentle cleanse beforehand is recommended. “Are you accepting new clients?” Yes! New clients are always welcome. If you don’t see availability for the service you’re looking for, please contact me directly. “What color line do you use, and is it suitable for sensitive skin?” I primarily use Oligo color products. They are ammonia-free, PPD-free, gluten-free, and alcohol-free, making them an excellent option for many clients with sensitivities. “Where are you located?” I am an independent stylist located inside Moss & Mane, conveniently situated between Noel’s IGA Supermarket and Walgreens.

Business Hours

Monday: Closed
Tuesday: 10 AM - 4 PM
Wednesday: 11 AM - 7 PM
Thursday: 11 AM - 7 PM
Friday: 11 AM - 6 PM
Saturday: 9 AM - 3 PM
Sunday: Closed

Cancellation Policy

CANCELLATION POLICY : If a client cancels within 24 hours of their scheduled appointment a 50% cancellation fee of services booked will be charged. LATE POLICY : If a client runs late, l allow up to 15 minutes past the start time of the appointment for the client to show up. After 15 minutes, the client is considered a no-show and will be charged a 50% no-show fee. Please call or text if you are going to be late. NO SHOW POLICY : If a client fails to show up to their scheduled appointment they will be charged a 50% no show fee of their scheduled services. DAY OF CHANGE OF SERVICE: If you are scheduled for a color service and come to your appointment and change to just a haircut or service of significant less time than scheduled, the appointment will be considered a cancellation within the 24 hour window and you will still be charged 50% of the original services booked. REFUND POLICY: No refunds will be given but I give a 7 day grace period if you are unhappy with your service. Contact me within those 7 days from your appointment and I will be more than happy to discuss and fix the issue. I understand life & emergencies happen & I will do my best to work with you. Thank you!